Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@nerlora.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Nerlora is operated by Dongguan Babali Trading Co., Ltd.
Company Name: Dongguan Babali Trading Co., Ltd.
Address: Room 102, No. 200, Gaobu Avenue, Gaobu Town, Dongguan City, Guangdong Province, China
Phone: +86 13107350380
Email: support@nerlora.com